Healthy Pet Food FAQ's

Because HealthWise is a holistic, nutrient-dense pet food formula, pets may eat up to 25% less than what is needed to meet their requirements with a lower-quality food. In addition, HealthWise eliminates empty calories from your pet's diet by sticking with complex carbohydrates and protein-rich meat.

These are just a few facts you can learn about by exploring HealthWise's FAQ's page. Here you'll get all the answers you need regarding our pet food ingredients, our manufacturing process and our recommended pet feeding amounts.

To browse the FAQs, choose a category for your question, then click go, or search for the ones that interest you.

What is the cooking temperature of your food?  
What is meant by the word "meal" in a pet food ingredient listing?  
Do I need to add supplements to your food?  
What are Prebiotics and Probiotics?  
Why aren’t probiotics or prebiotics added to the California Natural foods?  
How are your pet foods preserved?  
Why use chicken or turkey broth instead of spring water?  
What are you doing to insure that your products are safe and free from Mad Cow and BSE?  
Describe the grade of meat used in your natural dog food and cat food.  
What type of testing does Natura do?  
Why use meals instead of fresh meat?  
Are the fish in Natura’s pet foods wholesome?  
What if my animal is lactose intolerant? Will the milk and cottage cheese ingredients bother them?  
Are your ingredients organic?  
How is the digestibility of the holistic pet food determined?   
Why do I notice different colored kibble from time to time?  
Why is sea salt used instead of another source of sodium?  
Why is sea salt used in some Natura Pet Products?   
Are any of the dog or cat food ingredients genetically modified?  
Why isn’t taurine added to all of the Natura products?  
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Customer Service: 800-532-7261. For general inquiries, technical service questions and retailer information, feel free to call us between 8 a.m. and 5:30 p.m. (CT).
Email: custserv@naturapet.com